Onboarding - Mom's Mop Get Instant Estimate!

CLEANER RESOURCE HUB

Contact Info

Call or text Jamie at (440) 613-8989 to request any schedule changes, request supplies, report customer complaints, report damages, or address any other day-to-day issues. If your issue requires immediate attention, please call directly.

Cleaning Checklist

Click to view and download our 116 Point Sparkling Home Checklist

Supplies

Most of your cleaning supplies will arrive from Amazon within the next few days. However, since Amazon doesn’t carry a few items, we will be ordering those from Target.

You’ll receive an email from Target when your order is ready for pickup. Please note that Target only holds orders for three days before returning them to the shelves.

Below is a list of the supplies you’ll be receiving:

Amazon:

  • Microfiber Rags (50 count)
  • Waffle Weave Rags (2 packs)
  • Sal Suds all purpose cleaner
  • Sponges
  • Cleaning Caddy
  • Garbage Bags
  • Cleaning Brushes
  • Duster
  • Toilet Brush
  • O Cedar Spin Mop
  • Spray Bottles
  • Shark Vacuum

Target:

  • Sprayway Glass Cleaner (2)
  • Lysol Toilet Cleaner (2)
  • Bar Keepers Friend (2)
  • Easy Off Oven Cleaner (1)

GPS Location

To accurately verify the time you spend in customers’ homes, please ensure your device’s GPS location is enabled.
For iPhone Users:
Please make sure Location Services are turned on. For detailed guidance, [watch this video here].

 

For Android Users:

1. Log out of the ZenMaid app:
  • Tap More (…) at the bottom right
  • Select Profile
  • Scroll down and tap Log out
2. Pull down your notification shade and locate the GPS or Location icon.
  • Turn it Off and wait at least 5 seconds.
  • Turn it On again.
3. Log back into the ZenMaid app, and your GPS should now properly track your location.

Holiday Schedule

  • New Year’s Day: Wednesday, January 1
  • Memorial Day: Monday, May 26
  • Independence Day: Friday, July 4
  • Labor Day: Monday, September 1
  • Thanksgiving Day: Thursday, November 27
  • Christmas Day: Thursday, December 25

These are days when we may schedule services based on customer demand. You can choose to work or take the day off:

  • Christmas Eve: Wednesday, December 24